Associate-Inside Sales

Job Description

Skill required: Inside Sales - Customer Retention Program Implementation

Designation: Management Level - Associate

Job Location: Bengaluru

Qualifications: Any Graduation

Years of Experience: 1-3 years

About Accenture Operations

In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at www.accenture.com

  

What would you do?

Intelligent Sales and Customer Operations provides an end-to-end, integrated, seamless solution across marketing, sales and service. The solutions enable clients to drive sustainable growth by enhancing their capabilities to deliver consistent, hyper-relevant experiences across the customer lifecycle.

In the Inside Sales team you will provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule "first meetings" for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams.

The Customer Retention Program Implementation team is focused on driving loyalty, deliver customer and brand experiences, and address unmet customer needs that can impact customer perceived value. This team defines the value associated with such a program.

What are we looking for?

We are looking for individuals who have the following skillset:
 

• Ability to work well in a team
   
• Written and verbal communication
  
   
• It would be a value add if you are proficient in:



 
• Inside Sales
  
   
• Roles And Responsibilities



 
• In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
   
• Your expected interactions are within your team and direct supervisor
   
• You will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact your work
   
• You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
   
• You will be required to help in the overall team's workload by managing your deliverables and help the team when required
   
• You will be an individual contributor as a part of a team, with a predetermined focused scope of work.
   
• Please note this role may require you to work in rotational shifts.