Job Description
REQUIREMENTS
- Serve as an Integration specialist for all of IDfy’s products
- Provide strong technical understanding of our product with the ability to discuss and demonstrate the IDfy Solution and how it may be configured to meet a customer’s needs
- Understand the client’s use-case; help the client with solution design using IDfy APIs & SDK
- Perform Requirement gathering and configurations
- Understand ERP Systems of customers on the integration perspective
- Involved in the mapping of Integration requirements with the existing product APIs/File-Based solutions and perform a gap analysis
- Supporting Client’s IT team enable integration as per the requirements
- Project manage the entire integration lifecycle from pitch to go-live. Be the single point of contact for all technical & product queries during the integration phase
- Help the client in performing accuracy & performance testing. If required, take IDfy operations team’s help to perform manual eyeballing
- Closely monitor client requests during the integration phase & pro-actively communicate any concerns with the client
- Work closely with the internal product managers to improve the integration process
- Recommend changes to the integration stack to achieve quicker integration cycle
- Work on all aspects of deployment including business process mapping, requirements gathering, process configuration, documenting process flows, user interface configuration, user/supplier set-up, and testing support
- Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC
- Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing.
- Evaluate and suggest innovative solutions and workarounds for customer requirements.
- Work well in both individual and team settings, both on and off client-side
- Gather customer feedback & share it with the product team. Brainstorm on product improvements &
features along with product owners to ensure product success
You need to have –
- 2+ years of experience in Project management & client interaction
- Experience of working with REST APIs or SOAP Web services
- Experience of working with FTP/HTTP
- Experience working with JSON/XML
- Development experience (any language) and/or product management experience - preferred
- Strong communication, collaboration, customer-focused and logical/analytical skills
- Strong written and verbal communication skills
- Preferred experience in doing Requirement gathering and integration field mapping
Job Type: Full-time
Salary: ₹400,000.00 to ₹1,200,000.00 /year
Experience:
- total work: 2 years (Preferred)
Education:
Work Remotely: