Job Description
Role Overview:
The Business Systems Analyst I is responsible for working with Client Services, and Technical Delivery(TD) staff to discover and understand business needs and translate them into system requirements. The Business Systems Analyst I is responsible for drafting all required SDLC and validation documents and facilitating the review and approval of all documents. The Business Analyst I may assist with the development and documentation of processes and procedures.
Key Accountabilities/Decision Making & Influence:
- Assist Business Systems Analyst II and Business Systems Analyst III with multiple tasks related to documentation, development and testing, and system launch.
- Participate in requirements definition sessions with stakeholders to capture business requirements.
- Understand the functional business process across the entire organization.
- Follows defined validation processes and produces validated documents for all initiatives.
- Utilize all available tools and information sources to elicit requirements, including interviews/meetings, document analysis, surveys, site visits, business process descriptions, use cases, and workflow analysis.
- Drafts all required SDLC and validation documents.
- May be responsible for application configuration.
- Assist in the writing of the test plans, cases & scripts as required.
- May review test plans, test cases, and test scripts against requirements documentation to ensure full requirements-testing traceability.
- Facilitates and manages the review and approval of test results, and all SDLC and validation documents.
- Update requirements as needed throughout the software development lifecycle.
- Works closely with project management and software developers to formulate the high level technical solution.
- Identifies, coordinates and implements process improvement initiatives.
- Other project work and responsibilities as required.
Knowledge, Skills & Attributes:
Education
- Bachelor’s degree or equivalent years of experience.
Experience
- 1-3 years experience functioning as IT Business Analyst or similar role.
Competencies & Personal Attributes
- Ability to communicate verbally and in writing clearly and succinctly, complex project plans, design and technical issues, as well as business and product requirements.
- Working knowledge of a System/Software Development Life Cycle (SDLC).
- Demonstrated experience coordinating or supporting complex and/or software development projects is highly desirable.
- Ability to work collaboratively and take direction from multiple inputs.
- Ability to manage and meet multiple deadlines and respond to multiple requests for support.
- Communicates effectively with both internal and external teams. Delivers information effectively and timely. Uses interpersonal skills to build and develop relationships with internal and external team members.
- Must have excellent analytical and problem-solving skills with proven ability to comprehend business requirements.
- Proven ability to successfully handle multiple competing priorities and deliver on-time project results with little direct supervision.
- Must have very strong skills with Microsoft Office application to include the following: Word, Excel, Visio and PowerPoint
- Familiarity with cost benefit analysis is a plus.
- Familiarity with GCP and 21 CFR Part 11 is a plus
- Familiarity with SQL Queries is a plus.