A workplace driven by non-negotiable and ‘Culture First’ organizational values
A competitive and progressive Leave Policy.
Unlimited Coffee, Tea, and snacks!
9-hour workday. Rotating monthly between Mid and Night Shifts
About us:
We are a best-in-class creative services company. We serve and partner with top brands in the wedding, fashion, beauty, media and entertainment industries worldwide. We're a team of fast-paced, hard-working, forward thinkers who are dedicated to succeeding on behalf of one another and on behalf of our customers, at scale.
What We Do
BizBox clients make up a variety of market leaders in the following areas: Small & Medium-Sized Entrepreneurship, Photography, Sales, Marketing, Social Media. Our clients require creative content that is inspirational, motivational, narrative-driven, and also technical.
Our vision is to create products and services that radically improve the success of our customers. We are also a modern content communication company committed to creating and designing relevant and valuable content that will create amazement, ignite inspiration, educate, promote entrepreneurial gusto, and motivate our community of customers to succeed.
What We’re Looking For
We are looking for a client servicing supervisor who has professional experience in supervising a client servicing team. This individual will be a team member with professional-level written and verbal communication skills in English. This is a crucial role within the company so it’s important to us that you have a passion for client servicing and that individually this is a great fit for you as well. This position is ideal for a person with a growth mindset as well as positive problem-solving skills to help promote a positive client experience every step of the way. The person should be flexible with the days worked during the week and be available to work on the weekends when scheduled.
Successful candidates at Bizbox are draft picks from the marketplace and professional peer group. They bring consistent intellectual energy and acumen to their position and increase value to our teammates AND our customers.
They demonstrate a strong alignment with our values. At Bizbox, we stay 'True North’ by practicing:
An Open mind to always improving through coaching.
On-time and accurate delivery.
Kindness.
Transparency; Accountable and humble, yet has the strength to communicate with their upline with conviction
Always willing to go the extra mile for our colleagues and our customers. We bring a 'solutions' mindset to the table.
Inspecting what we expect; Planning what we do, doing what we plan.
Job Description:
The Client Servicing Supervisor will be responsible as a team leader and to ensure excellent client servicing while maintaining an overall high team standard for the client experience through team supervising and coaching. This individual is someone who orients to meeting targets without sacrificing quality. This position will be responsible for day-to-day operations of the client servicing team as well as reporting responsibly to the Client Servicing Assistant Manager and senior management