Capita plc 30 Berners St Fitzrovia London, UK,
May 22, 2020
Location: Homeworking
Type of contract: 6 months FTC
Hours: full-time, 40 hours per week working from home. Working shifts between the hours of 8am to 9pm Monday to Friday, Saturday 8am to 4pm - no Sunday working.
Job title:
Customer Service Adviser - Home Working
Job Description:
Support a faster national response as a customer service adviser
We’re supporting our clients to adapt to the unprecedented circumstances brought about by COVID-19. We’re currently recruiting for essential roles, which will help our clients deliver vital services for people and businesses at this time.
Our customer service teams are supporting business to respond to a huge increase in demand, due to the current Covid-19 pandemic. We handle over 100 million customer conversations every year. This includes helping people who are in vulnerable or stressful situations, as well as processing essential documents and information.
As a customer service adviser, you’ll be assisting people across the country, offering support and answering questions, so that they can manage during this unprecedented time.
We’ll provide you with the technology, software and training you need to get started, and we’ll be there to help and guide you on how to work effectively from home. However, it’s your positivity, empathy, honesty, and resilience that will make all the difference in this role, as you stay calm and collected in the face of uncertainty. Join us and you’ll be helping to create a stronger future for everyone.
What you’ll be doing:
What we’re looking for:
Offered Pay Amount
Pay Amount : Rs. 50000.00Industry
Customer Servicenumber of openings :
2Qualification :
Customer Service, Client Handling, Query Resolution, Conflict ManagementJob Location