July 30, 2020
Join us as a Customer Service & Operations Analyst
What you'll do
In this key role, you’ll be providing crucial support to customers and colleagues in our contact centres. You’ll be responding to and investigating queries, providing support on business processes, policies and procedures and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency.
You’ll also be:
The skills you'll need
You need to be only a campus selected candidate (2020 batch) to be eligible for this role. You’ll have excellent planning and organisational skills, along with good attention to detail. You’ll perform well under pressure, and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout.
You’ll also need:
Offered Pay AmountPay Amount : Rs.
number of openings :1
Qualification :An understanding of contact centre operations and performance metrics Microsoft Office skills, including PowerPoint, Excel and Word
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