Both Graduate and undergraduate can be considered.
Should be a nearby resident for easy commutation / reach & shift flexibility.
Fresher or Previous experience in a customer support role will be an added advantage.
Should have very good reasoning & logical approach towards the customer centric activities (as process requires logical people to analyse the situation & respond accordingly).
Should have flair for excellent customer service & its importance.
Candidate must have computer knowledge and familiar with MS office (Excel / Word / Power point).- Added advantage
Typing speed should be 30WPM with 90% accuracy.(for Chat campaign)*
Very good communication written/ verbal. b) Both Graduate and undergraduate can be considered. c) Should be a nearby resident for easy commutation / reach & shift flexibility. d) Fresher or Previous experience in a customer