Delhi
August 08, 2020
Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.
About This Role
Role involves working on chat, back office & Voice (inbound and outbound) queues basis the alignment. Need to understand the customer query / concern and take appropriate action accordingly. This can involve a certain amount of investigative work, checking for process via different tools. Working as part of a team to consistently deliver good customer experience / satisfaction and operational targets including quality measures
You'll Have The Following Responsibilities
Key Responsibilities:.
You'll Have The Following Skills & Experience
Skills:
Experience:
Notice: COVID-19 Notice: We’ve changed our recruitment process so that we can continue to offer exciting opportunities in BT. We’ve moved to ‘virtual hiring’ until further notice - which includes video interviews and virtual onboarding, to make sure that we maintain candidate and employee safety
About BT
BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.
We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT
How To Apply
It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!
Job function
Customer service
Main location
India-India
Other Locations
India-India-Gurugram-Gurugram
Schedule
Full-time
Working pattern
Standard
Salary
Competitive
Offered Pay Amount
Pay Amount : Rs.Industry
Customer Servicenumber of openings :
1Qualification :
Competence in Windows based tools (Outlook/Word/Excel/Access)Job Location