Kolkata
May 13, 2021
Job Description
Dear Candidate,
Greetings from Teleperformance!!!
We have openings for Customer Support Associate-International Non Voice/ Back-end process.
Contact HR Murshed 6291898289
Eligibility:
Freshers and Experienced both are eligible.
Roles and Responsibilities:
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Customer Service Representative Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
Ideal Candidate Profile -
High energy, solution focused with a passion for customer service. The ideal candidate will demonstrate keen logical thinking and analytical skills, with the ability to understand and empathize with sellers.
Willingness to work to high performance targets as well as an inquisitive and improvement based approach to work are critical competencies for this role.
Benefits :
Cab facilities (Within the boundary limits in ODD Hours)
Excellent Growth
Huge Incentives
Required Candidate profile
Fluency in English both written and verbal
Willing to work in night shift
Rotational week offs
Job location : Kolkata
Walk in Details:
Interview Dates : Monday to Saturday
Interview Time : 11 Am to 4.00 Pm, call HR for conducting the same.
Perks and Benefits
Best in Industry
Offered Pay Amount
Pay Amount : Rs.Industry
Operationsnumber of openings :
1Qualification :
Any Graduate in any specializationJob Location