August 01, 2020
Who You'll Work With
CX is a team of extraordinary technical guides whose #1 focus is to deliver premier customer experience. We help take on the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through outstanding financial results, growing customer happiness metrics, industry recognition, and employee happiness scores.
The team pursues the most difficult technical issues for the entire range of Cisco technologies. Our engineers are among the most competent in the business and a significant number of them are CCIEs. Our work is deeply significant and multifaceted and our customers depend on us to solve sophisticated issues and keep their networks humming. You will have an opportunity to lead, influence and challenge our robust teams.
Who You Are
We seek a strong leader and communicator with a good understanding of technical support in role of Manager. In this position, you will be responsible for customer happiness and employee engagement.
Success in this role requires an understanding of customer requirements and business metrics, and an aptitude for influencing and guiding internal stakeholders as well as customers and partners. This is a superb opportunity for someone with strong customer-facing skills to apply their knowledge in a role that is central to growth for an organization that is leading innovation in today’s networking technology industry.
At Cisco, each person brings their different talents to work as a team and make a difference.
Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
We connect everything – people, process, data and things – and we use those connections to change our world for the better.
We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.
We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We Are Cisco.
Offered Pay AmountPay Amount : Rs.
number of openings :1
Qualification :Typically requires BSCS or BSEE or equivalent plus 8-10 years-related experience. Experience in a TAC or NOC environment, customer support, knowledge of inter-networking technologies and the competitive marketplace.