Anywhere in India
October 26, 2020
Job Description:
Own numbers / Targets (Main responsibility / outcome)
§ Meet Target for New onboarding of clients
§ Meet Target for Smartech (Netcore's inhouse Marketing Automation tool) / Marketing automation business
§ Build Solutions – 25%
o Identify Industry wise challenges and create solutions by which these challenges could be addressed using Smartech / Marketing Automation
o Create Measurement matrices, so that executed solutions are driving desired ROI for the clients, if not, data points analysis for re-iterations.
§ Cross Functional team management - Sales, Customer success, Business Analytics, Products, support
o Sales – 25%
§ Work closely with Account Managers, and accompany them for solutions pitches with clients
§ Experience the customer journey of clients by studying their website and identify the scope of improvements
§ Understand the clients problems and pitch solutions
§ Create custom presentation with User Cases / solution and present it to CXO in client pitches
§ Drive Account Managers for doing follow-ups and facilitate meetings with key stakeholders in the account
§ Be involved in Negotiations with clients
§ Ownership for closure of deals
o Customer Success – 10%
§ Create Statement of work for customer success team for streamlined handover
§ Facilitate Introductory meeting for customer success team with clients
o Business Analytics – 5%
§ Work closely with BA team for creating custom solutions (if required for clients)
o Products – 5%
§ Coordinate with Product team for new feature updates, Product training etc.
§ Give feedback with Product features which are in demand
§ Competition analysis feedback
o Support – 5%
§ Coordinate with support for ongoing Product issues which have been escalated by clients directly to you
§ MIS – 5%
o Maintain MIS for Senior Management and Team Leads
o Monitor growth with existing clients and new onboarding – team wise
o Ensure timely invoices and revenue realization in status reports
§ Training for Sales -5%
o Product training for sales team for Marketing Automation product
o Share Industry insights on regular basis
§ Abreast with Industry and competition – 10%
o Keep a close watch on Marketing Automation industry trends
o Publish papers / articles on Social Media (linkedin.com etc.) / Contribution in Netcore Blog
§ Participation in events – 5%
o Industry events, conferences and represent Netcore
Offered Pay Amount
Pay Amount : Rs.Industry
Sales/BDnumber of openings :
1Qualification :
sales, customer service, customer relations, mis, crm, customer support, customer complaintsJob Location