Job Description
Senior Consultant-Back Office- Professional Services (Post Trade Processing)
Calypso Technology is seeking a Back-Office Consultant to work in a customer ‐ facing role to drive global system implementations. The ideal candidates will have functional experience gained in the capital markets industry working for a software vendor or Back office operations in a Bank, Hedge Fund or Asset Manager.
Skills & Requirements
- Minimum of 6 years of experience.
- Experience working with a software vendor in a Business analysis role or as a functional Back office user within the capital markets industry.
- Expertise in the support and/or implementation of a Back-Office system primarily in post trade processing areas of Trade validation, Cross-Asset Accounting, Settlements, Reconciliations, Messages (SWIFT/Paper), Regulatory and Internal reporting.
- Strong knowledge and functional experience in support of one or more of the following Asset classes: Foreign Exchange (FX), Fixed Income and Money Market (FI/MM), Interest Rate Derivatives (IRD), FX Derivatives (FXD), Credit Derivatives, Equities and Equity Derivatives, Commodities and Commodity Derivatives. Candidates with exposure to Clearing, Collateral & Securities Finance will also be considered.
- A strong demonstrable record of customer service. The consultant will need to understand customer needs and build effective relationships. The consultant must be able to convey plans, issues and concerns to clients and team members in clear, logical and concise manner.
Responsibilities
- Work directly with customers to gather, scope and understand business requirements, and steer them towards Calypso’s best practice solutions to the extent possible.
- Prepare functional scope documents (FSD) outlining project functional scope and Solution document to map conceptual financial and business elements to practical system capabilities.
- Work hands on to design, configure and test the system to ensure that it meets the business requirements wherever there is deviation from Calypso’s out of the box solution.
- Follow up with the Client’s end users to validate the solution delivered, achieve signoff, and continue to support various phases such as SIT, UAT, Migration activities and move the system toward go-live.
- Identify and raise approved core product gaps and follow up through Calypso’s internal process until delivery. During the development of enhancements, the Consultant will work with the Calypso Product team or Project technical team to iteratively test enhancements to ensure they will meet business requirements. Finally, the Consultant will assist in deployment and validation by the Client.
- Work in conjunction with the Calypso or Client Project Manager to set and manage customer expectations around project timelines. The Consultant will be responsible to manage and communicate issues to customer and internal project teams.
- Manage issues and track timeline of deliverables, and proactively keep the Client and/or Calypso Project Manager informed of progress.
- Responsible for training users on basic use of the system, new functionality, etc.
- Whenever not assigned to a Client project, the Consultant will, as per directions from Hiring Manager work on internal projects (enhancements to out of the box solution, internal tools, etc.) or engage in learning new functionalities or impart training of skills acquired.
Personality Traits
- Must be customer driven, have the ability to work within a team environment, and be focused on providing a high quality of service to the customer.
- Excellent interpersonal skills. The person in this role will spend significant amounts of time educating and training customers, and patience will be a key to success.
- Strong time management skills.
- Have the ability to influence decision makers.
- Strong and demonstrable problem solving/analytical skills.
- Willingness and ability to travel frequently (up to 75%) , as required.
Calypso’s Rewarding Careers
Since our founding in 1997, Calypso has been the leader of innovation in capital markets technology.
To continue our track record of growth we need the best talent from across the globe and offer outstanding opportunities to join a uniquely innovative, highly successful company that straddles the worlds of technology and finance. With 22 offices worldwide, market leading products and a customer base of the world’s top banks, asset managers, hedge funds and insurers our team thrives on stimulating challenges and global opportunities.
Your Calypso Career
We are growing our team by recruiting and hiring the best talent in the market - those who desire to take the initiative, are self-directed learners and have the desire solve our customers’ problems to drive our growth.
Also, we identify, train and develop future leaders to ensure we have the capabilities to scale the business and to provide career development to our team members.
At Calypso, you will have an active role in a business that makes a difference in the capital markets every day. Regardless of your role, your work will be closely tied to our customers’ success and will have an impact on their mission critical systems.
If you have the drive, a winning attitude and a desire to make a difference then we invite you to apply today.
Calypso Technology is an equal opportunity employer (EOE) and strongly supports diversity in the workforce.