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Senior Executive - Customer Service

Work From Home Jobs

3rd Floor, Raheja Centre Point 294 C.S.T.Road, Kalina,Santacruz(East), Mumbai Maharashtra 400098,Mumbai

May 01, 2020

Senior Executive - Customer Service

Work From Home Jobs
  • Job Industry: Others
  • 3rd Floor, Raheja Centre Point 294 C.S.T.Road, Kalina,Santacruz(East), Mumbai Maharashtra 400098, Mumbai
  • Pay Amount : Rs. 32000.00
  • Posted On : May 01, 2020
Roles : CRM

Job Description

We are looking for an Senior Executive - Customer Service (Booking Desk) that will handle the following :

  • Process the booking requests received from Front Offices in India.
  • Booking must be issued only if valid rates are available
  • All booking requests should be on e-ZIM(barring exceptions like IMO / Over dimension cargo
  • Check the CUCC / routing / equipment prefix restriction prior booking issuance
  • All discrepancies / missing information received from Front offices should be saved in excel file
  • Ensure correct booking prefix is updated.
  • Maintain the data of depot email ids / equipment availability at all times
  • Ensure to update all mandatory information for reefer bookings.
  • Run the Booking status report (“A” Status – not processed) every day and arrange cancellation
  • Update IMO details for partner bookings to be planned on our vessels.
  • Clear the business errors on a daily basis.
  • Run the booking report once every week and liaise with respective front offices for cancellation.
  • Productivity report should be updated in excel on a daily basis

Job Overview

  • Offered Pay Amount

    Pay Amount : Rs. 32000.00
  • Industry

    Others
  • number of openings :

    1
  • Qualification :

    CRM
ZIM Integrated Shipping Services
ZIM Integrated Shipping Services
Job Expired View all Jobs

Job Location

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